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Resume

Enterprise infrastructure and platform leader: compute, virtualization, Kubernetes and operational resilience.

  • Toronto, Ontario
  • Manager, IT Services at Medavie
  • Get in touch

Summary

Strategic IT leader with over a decade of experience in infrastructure management, DevOps transformation, and database administration. Currently leading the IT Services area at Medavie, where I oversee the vision and operational health of complex technology domains. My background combines deep technical roots as a Senior Infrastructure DBA with a passion for coaching cross-functional teams in Agile and DevOps practices. I specialize in bridging the gap between high-level business strategy and technical execution to deliver scalable, high-performance IT solutions.

Wooden card-catalogue drawers with typed alphabetical labels, Bibliothèque de Genève
Card catalogue drawers, Bibliothèque de Genève.

Experience

Medavie

Manager, IT Services / Enterprise Infrastructure & Platforms

February 2025 – Present

  • Own enterprise compute and platform capability across hybrid cloud and on-prem infrastructure, virtualization, Kubernetes, storage, backup, and access-dependent services in a regulated enterprise environment.
  • Accountable for platform reliability, security, lifecycle strategy, and modernization, balancing KTLO stability with large-scale transformation initiatives that improve resilience, standardization, and operational efficiency.
  • Lead and develop multi-disciplinary infrastructure and platform teams, setting platform direction, defining standards and guardrails, managing risk, and partnering with security, architecture, and application teams to translate business demand into scalable platform capabilities.
  • Selected panelist, VMUG Toronto Connect fireside chat “VCF: Plan, Build, Modernize,” discussing private cloud strategy and platform modernization (May 2026).

Team Lead, Infrastructure and DevOps

August 2022 – February 2025

  • Led enterprise infrastructure and platform teams responsible for compute, virtualization, and core services, supporting business-critical systems with high availability and regulatory requirements.
  • Drove infrastructure and platform modernization initiatives, including virtualization and container platform evolution, while maintaining operational continuity and service resilience.
  • Built sustainable operating models, strengthened change and risk governance, and developed senior technical talent to support long-term platform strategy and succession needs.

Sun Life

Operators at consoles and tape drives in an IBM 7090 computer room, early 1960s
An IBM 7090 computer room at NASA, early 1960s.

Senior Infrastructure DBA

December 2021 – August 2022

  • DevOps mentorship: scaled technical excellence by coaching cross-functional teams in Agile DevOps, leading to a 60% improvement in code review efficiency and deployment speed.
  • Enhanced observability: architected and deployed end-to-end monitoring solutions that increased visibility into application metrics, reducing the mean time to detect (MTTD) incidents by 95%.
  • SME leadership: served as the primary subject matter expert for high-availability and migration projects, ensuring zero data loss during critical infrastructure upgrades and patches. Deployed a net new data-at-rest encryption solution ensuring that 100% of data stored within the two primary database solutions was secure.

Infrastructure DBA

November 2019 – December 2021 · Toronto, Ontario

  • Award-winning innovation: recipient of two VP awards and multiple CIO nominations for developing high-impact production pipelines that streamlined enterprise data management.
  • Executive insights: designed and deployed Grafana-based executive leadership dashboards that integrated the entire DevOps lifecycle, providing real-time visibility into Data Management performance.
  • Process automation: developed Python, Shell, and Ansible automation to eliminate silos, enabling client deployment teams to perform work independently and reducing manual service requests by 60%.
  • Database modernization: led complex migrations from PostgreSQL 9 to 13 (on-prem and Amazon RDS) and managed high-availability Oracle clusters across diverse OS environments including RHEL and AIX.

RPM Technologies

Oracle Database Administrator

April 2019 – November 2019 · Toronto, Ontario

  • Created new reports for tracking internal processes across the Exadata infrastructure, with recommendations to management on new database deployments and future specifications, built in Excel and custom Tableau dashboards for management and senior management.
  • Packaged database queries and data fixes for deployment to clients in non-production and production environments, performing production deployments under strict client-approved systems.
  • Administered Oracle 11g and 12c databases on Oracle Linux (Exadata) and IBM AIX systems through the command line and Oracle Enterprise Manager.
  • Developed SQL Data Definition Language release scripts as part of ongoing database development support.
  • Managed and upgraded an on-premises Oracle Exadata Engineered System, including database nodes, InfiniBand switches, and cell disk storage servers.

Crown-Indigenous Relations and Northern Affairs Canada

Database Modeller

May 2018 – April 2019 · Gatineau, Quebec

  • Managed the Oracle 11g to 12c end-state database upgrade project: developed technical and business requirements for in-house and COTS products on the Oracle backend, and coordinated staged, transparent upgrades with clients and developers.
  • Data-modelled a new Database Development Framework analysis and review system using erwin Data Modeler, and developed its application front end and database back end.
  • Supported a major enterprise core-system database through every development stage into production.
  • Produced reports and analysis of major data sets for management and senior management decision-making using Excel and Tableau over direct Oracle connections.

Indigenous and Northern Affairs Canada

Junior Database Administrator

May 2015 – April 2018 · Gatineau, Quebec

  • Designed and implemented the Oracle 12c database architecture, including Unified Audit policies meeting Auditor General recommendations and standardized container/pluggable database templates and post-scripts.
  • Upgraded Oracle databases from 10g to 11g and 12c, and migrated them from Windows Server 2003/2008 to RHEL 6 or Windows Server 2012/2016, using Oracle Enterprise Manager.
  • Built a database inventory system for current and historical data retention using PL/SQL packages and procedures, with Excel and Tableau dashboards reporting change trends and forecasts to management.
  • Developed requirements and reporting for integrating Oracle and SQL Server database information into a shared repository.
  • Implemented cross-platform script standards, migrating OS-specific scripts to Perl and Python across Linux and Windows, Oracle and MSSQL.

BDMK Consultants Inc.

Junior Systems Administrator

April 2014 – August 2014 · Ottawa, Ontario

  • Supported Windows 7 and Windows Server 2003–2012 R2 clients and servers, Linux ESXi hosts, a CentOS web server, and MS SQL Server, including Active Directory, domain, network, and storage administration.
  • Performed emergency domain controller backup and recovery after a major system crash, and wrote the after-action report on its causes and mitigations.
  • Administered OpenText Content Server for document and records management.
  • Developed and remotely supported a tool for secure file organization and MIME-type correction.

Canadian Food Inspection Agency

PC Installation Technician

May 2013 – August 2013 · Ottawa, Ontario

  • Rolled out approximately 7,000 computers across the National Capital Region as part of the Windows 7 rollout team, including backup, migration, and Active Directory management.
  • Travelled nationally to support CFIA’s onsite Windows 7 deployments and the decommissioning of legacy systems.
  • Wrote technical documentation and supervised delivery of computer assets across multiple locations.

Canadian Forces

Painting of Canadian soldiers resting, reading and playing cards among the tomb niches of an Italian cemetery, 1945
Putting a Line Through to Headquarters, Bruno Bobak, 1945.

Army Communication and Information Systems Specialist

January 2010 – May 2012 · Ottawa, Ontario

  • Provided wired and wireless communication and information systems support.
  • Used voice and data systems for team coordination.

Skills

  • Project Management
  • Technology Roadmapping
  • Budget Management
  • Compute & Virtualization
  • Kubernetes
  • Operational Resilience

Education

Carleton University

Hand-coloured engraving of a crowded trial in session at the Old Bailey courtroom, London, 1808
The Old Bailey in session, 1808: the court whose records I wrote about.

Master of Arts (M.A.), Digital Humanities

Bachelor’s Degree, History

Publications

  • The Empire of the Old Bailey Online: Why Zero Matters